Table of Contents
Finci win (referred to herein as "we" or "the platform") treats the security of your personal information as its highest priority. This Privacy Policy explains what data we collect, how we use it, and the steps we take to keep your information safe.
By using the finci win platform, you are considered to have agreed to this Privacy Policy. If you do not agree, please discontinue use of the platform.
Our Privacy Commitment
SSL Encryption
All your data is protected with 256-bit SSL encryption.
No Data Sales
Your personal information is never sold to third parties.
Secure Servers
Your data is stored on internationally certified secure servers.
Your Control
You have the right to view, correct, or delete your information at any time.
Restricted Access
Only authorized personnel can access your information.
Instant Notifications
You will be notified by email in advance of any changes to the policy.
1 What Information We Collect
When you register or use services on the finci win platform, we may collect various types of information. Below is a detailed breakdown of what we collect:
| Types of Information | Example | Purpose |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email, phone number, address | Account Confirmation & Support |
| Financial Information | BKash/Nagad number, bank account | Payment Processing |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Gaming Information | Betting history, wins/losses, session duration | Responsible Gaming Assurance |
2 How We Collect Information
Finci win collects information through several methods. We are transparent about the circumstances under which data is collected:
- Provided Directly: Information you provide when registering, logging in, or filling out forms.
- Automatically: Technical information collected through cookies and log files while you use the platform.
- From Payment Providers: Transaction data received from bKash, Nagad, or your bank.
- During KYC verification: When verifying your national ID, passport, or other government-issued documents.
- Via customer support: Information provided when contacting us via live chat or email.
3 How Your Information Is Used
Finci win uses your information for the following legitimate purposes:
- Account creation, management, and verification.
- Processing payments, including deposits and withdrawals.
- Personalizing your gaming experience and delivering relevant offers.
- Preventing fraud, money laundering, and other illegal activities.
- Enforcing our Responsible Gaming policy and supporting players facing gambling-related issues.
- Meeting legal and regulatory obligations.
- Improving customer service and resolving technical issues.
- Sending important notices and updates (you can opt out at any time).
We never share your information with third parties for marketing purposes. Every piece of your data is used only for its stated purpose.
4 Data Sharing & Third Parties
Finci win does not sell your personal information. However, in certain circumstances, limited data may be shared with trusted partners:
- Payment Providers: Necessary information is shared with bKash, Nagad, and banks to process transactions.
- Identity Verification Service: Documents may be shared with approved verification agencies as part of the KYC process.
- Legal authorities: We may be required to share information with government agencies under a court order or legal obligation.
- Technology Partners: Cloud hosting or software providers used to operate the platform, all bound by strict confidentiality agreements.
5 Cookies & Tracking Technologies
Finci win uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser that help the platform recognize you.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining Login Sessions & Security | Deleted upon session end |
| Performance Cookies | Analyzing page load times and technical issues | 30 Days |
| Preference Cookies | Remembering your language, theme, and other settings | 1 Year |
You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to not function properly.
6 Data Protection Measures
Finci win applies industry-leading technology to protect your data. Our security measures are detailed below:
- TLS/SSL Encryption: All data transmissions are secured with 256-bit encryption.
- Firewall Protection: Our advanced firewall system blocks unauthorized access.
- Two-Factor Authentication (2FA): An additional security layer to access your account.
- Regular Security Audits: Third-party experts conduct regular audits of our systems.
- Limited Staff Access: Only relevant staff have access to specific data.
- Data Backup: Your data is regularly backed up and stored on separate servers.
7 Your Rights
As a finci win member, you have several important rights over your personal information:
Right of Access
You have the right to know what information we have collected about you.
Right to Rectification
You have the right to correct any inaccurate or outdated information we hold about you.
Right to Erasure
Under certain conditions, you may request that your information be deleted.
Right to Restrict Processing
The right to request that processing of certain information be restricted.
Right to Data Portability
The right to receive your data in a machine-readable format.
Right to Object
The right to object to the use of your information for specific purposes.
To exercise any of these rights, email us at [email protected]. We will respond within 30 days.
8 Data Retention Period
How long finci win retains your data depends on the type of information and applicable legal requirements:
- Account information: For the duration of your active account and 5 years after closure.
- Transaction Information: A minimum of 7 years in accordance with financial regulatory law.
- KYC documents: Up to 10 years, in accordance with regulatory requirements.
- Log Files: Typically 90 days; may be extended for security investigations.
- Marketing Preferences: Until you opt out.
Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.
9 Children's Privacy
Finci win is strictly prohibited for anyone under 18. We do not knowingly collect data from children or minors.
- Age verification is carried out at the point of registration.
- ID verification may be requested if there is any suspicion.
- If we become aware that information has been collected from a minor, it will be deleted immediately and the account will be closed.
10 Policy Changes & Contact
Finci win may update this Privacy Policy from time to time. When significant changes are made, we will:
- We will display a clear notice on the platform.
- We will notify you in advance at your registered email address.
- We will update the "Last Updated" date at the top of the page.
Continued use of the platform after any changes have taken effect will be considered your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy, please get in touch with us: